INFORMATION PROCESSING

Effective: WINTER 2010

Degrees and Certificates - Click for Program Outline:

• AAS - SFCC

Enrollment: Fall, Winter, Spring, Summer

Program Description

This program is for students who desire to work in an office environment using their skills in computer software applications, desktop publishing, web publishing, communications, business management, and office procedures.

This two-year degree prepares graduates to choose from a wide variety of positions available in business, industry, or non-profit organizations. Students will acquire speed and accuracy on the keyboard, develop business writing skills, acquire skills in troubleshooting routine computer problems, and develop a solid working knowledge of Microsoft applications. Students will complete capstone courses which will integrate classroom learning into “real-world” office situations.

Students will have the opportunity to bridge the gap between the classroom and the working world by participating in model office simulations as well as a professional work experience internship.

Program Goals

1. Be proficient in the creation and preparation of commonly used business documents.
2. Have knowledge of office organizational tools, electronic calendaring, and electronic messaging.
3. Have understanding of positive customer service skills and ability to implement positive customer service skills in a variety of situations.
4. Understand basic business communication skills and have ability to implement in a variety of situations through written correspondence.
5. Be proficient in meeting preparation and organization. Acquainted with note taking techniques.
6. Capable of designing and using spreadsheets to aid decision making.
7. Acquainted with a variety of office management and bookkeeping principles.
8. Capable of using Word, Excel, Access, PowerPoint, and Outlook for common business applications.
9. Able to work independently in a simulated office environment.
10. Have a basic understanding of web page design and creation.

Career Opportunities

Qualified graduates of the information processing degree are prepared for unlimited opportunities in a variety of administrative office positions.

POTENTIAL POSITIONS INCLUDE: administrative assistant, word processor, office manager, receptionist, and information specialist. All office support personnel use computer applications in offices today.