ADMINISTRATIVE SECRETARY

Effective: WINTER 2010

Degrees and Certificates - Click for Program Outline:

• AAS - SFCC

Enrollment: Fall, Winter, Spring, Summer

Program Description

At the core of almost every business are administrative support personnel. Students will gain proficiency in computer and Windows applications, learn the latest electronic communication tools, acquire speed and accuracy on the keyboard, and learn office procedures essential in today’s business environment.

Students completing this degree will be competent in the following areas: taking notes at meetings and preparing minutes, oral and written communications, document formatting, basic accounting procedures, machine transcription, records management, office procedures, desktop publishing and spreadsheeting. Students will complete capstone courses which will integrate classroom learning into “real-world” office situations.

Students will have the opportunity to bridge the gap between the classroom and the working world by participating in a work experience internship as well as model office simulations. Students may begin in entry-level positions as front office professionals and work their way up to higher paying administrative secretaries, administrative assistants, or office managers.

Program Goals

1. Be proficient in the creation and preparation of commonly used business documents.
2. Have knowledge of office organizational tools, electronic calendaring, and electronic messaging.
3. Have understanding of positive customer service skills and ability to implement positive customer service skills in a variety of situations.
4. Understand basic business communication skills and have ability to implement in a variety of situations through written correspondence.
5. Proficient in meeting preparation and organization. Acquainted with note taking techniques.
6. Capable of design and using spreadsheets to aid decision making.
7. Acquainted with a variety of office management and bookkeeping principles.
8. Capable of using Word, Excel, Access, PowerPoint, and Outlook for common business applications.
9. Able to work independently in a simulated office environment.

Career Opportunities

Qualified graduates of the Administrative Secretary degree are prepared for unlimited opportunities in a variety of business and office professional positions.

POTENTIAL POSITIONS INCLUDE: administrative secretary, executive assistant, receptionist, office manager, information specialist, office assistant, and many other office positions.